AI Invented the References: A Surgeon on What It Can and Cannot Do for Your Doctor Visit

Black and white editorial photograph of a patient holding a phone in a waiting room, for commentary on AI and the doctor visit by Dr. Frank Agullo, MD, FACS.

A reader asked whether they could use AI to get more out of a doctor visit. I am going to give the answer I actually gave, because the polite version is less useful.

“Your reader is actually right, and that’s making a lot of doctors uncomfortable. With AI, you have unlimited time and patience, and there are no interruptions. The limitation, and the benefit, is that AI can fill in the gaps during the doctor visit, but it cannot fill in what the doctor can actually do or prescribe or treat.”

Unlimited time and patience. No doctor has that, and pretending otherwise helps nobody.

What it is genuinely good at

“I feel AI is a great tool for preparation for a doctor’s visit, and it’s even a good tool to summarize and review the information afterward. It’s generally good at explaining and simplifying medical information and complicated words. It’s really good at gathering information and putting it in a timeline, which can be very helpful when you’re describing your problems to the doctor. It’s also great at putting together questions you may want to ask during the visit.”

The questions are the part I would not skip.

“This is where most patients stumble. Once the visit is over and the doctor says, ‘Do you have any questions before stepping out?’, a lot of patients blank out, and having something written down definitely helps. Doctors actually like it when patients have questions ready. Sometimes patients feel like they have to make up a question when they don’t have one.”

The hard limit

“I would never trust it with anything that requires a physical exam. AI has now been trained to recognize photos and evaluate lesions, but it cannot touch and feel the way we do when we perform a physical exam, to evaluate hernias or rectus diastasis, masses or lumps in the body or breast, skin laxity, and quality of skin.”

Skin quality is the one I would point at. Two people can photograph identically and have completely different tissue under the hand, and that difference is what decides the operation. It is the whole reason a tummy tuck plan cannot be made from a picture, and the same hand exam is what routes someone toward a MedSpa treatment instead.

“It’s also not good at predicting results, especially in cosmetic or plastic surgery, where a patient may upload a photo and ask for the postoperative result, which may or may not be a good expectation or even a possible one. This is where the surgeon’s experience and assessment of each patient’s anatomy and tissues comes in.”

The part that should worry you

“It’s really difficult to recognize hallucinations or wrong information, because AI always feels like an authority, all-knowing. I’ve had experiences where I’m researching a topic and AI comes up with completely false references to support what it’s saying. So this is really the difficult part, and the one where the doctor can come in and rectify and explain what is actually happening, or what’s actually in the literature. So many times when I’m researching a topic, after I receive an answer I’ll ask for references, and then I’ll go look for the source to see if it exists, and read about it to make sure it’s factual. Sometimes, if the information seems strange, I’ll ask again in another question, and a lot of times it will recognize that it made a mistake and rectify it.”

That is my actual habit, and I would recommend it to anyone. Ask for the references. Then go find them. It is the same standard I hold myself to when I write about a procedure here.

“And one of the most dangerous answers AI can give is false reassurance, that you shouldn’t be worried, that it’s really nothing, when in fact it may be, and only a doctor can make that determination.”

Of everything here, that is the sentence I would want people to keep.

Supplement, not replacement

“I don’t think AI would realistically replace office visits. The main factor is the physical exam, which is absent. A lot of times there’s no check of the vitals either, unless a patient has a way to measure these and upload them at the same time. I think it’s a supplement to medical care.”

“Patients worry that if they research too much and come into the office with information, it seems like they know more than the doctor, and that it may undermine the doctor-patient relationship. But as doctors, we’re up to date on the most recent technologies, and we’re aware that patients are using AI, so most of us are very open to it. I’ve always said that an educated patient is a better patient. I’m a proponent of educating patients, and the use of AI is a way to educate yourself more efficiently than going to the library and reading a bunch of books and articles.”

Privacy, plainly

“In terms of privacy, you have to assume that none of your information is private. The AI programs I use in the office are all HIPAA compliant, and we have a business agreement with each of them that protects the patient’s information. This is not the case with most chatbots and AI tools available to the public. You should really keep your name, date of birth, Social Security number, address, and anything identifiable out of it, because you have to assume the companies are using these to train their AIs and may also be sharing it, and it could end up in their own hands.”

When to close the laptop

“What I would skip discussing with a chatbot is anything that seems like an emergency. An unstable patient, chest pain, difficulty breathing, severe headache, facial droop, a new breast lump, a mole that’s changing, fever, spreading redness. If you believe you might have to go to urgent care or the emergency room, or you’re really worried about something, those are all signs that you need to go to the hospital or a doctor as soon as possible.”

Two prompts

Before a visit: “I am having the following symptoms, and I have a doctor’s visit. Can you give me five questions I should ask my doctor about?”

After a visit: “My doctor diagnosed me with [blank], recommended the following tests, and started me on the following medications. Can you explain this to me, and what questions should I ask at the next visit?”

The takeaway

Prepare with it. Review with it. Keep your identifiers out of it. Demand references and then verify they exist. Never accept reassurance from it. And anything that has to be touched, felt, or measured stays in the exam room, which is where every body contouring decision is actually made.

I am a double board-certified plastic surgeon, a Mayo Clinic fellowship alum, and I teach plastic surgery as a Clinical Associate Professor at Texas Tech University Health Sciences Center.

Ready to Talk?

Come in with your list. If you want a straight answer about what actually applies to you, let’s talk. Call the office at (915) 590-7900, text us at 1-866-814-0038, or book a consultation.

#StayBeautiful

@RealDrWorldWide on Instagram, TikTok, and Snapchat, @Agullo on X, or @AgulloPlasticSurgery on Facebook.

The Vial Is the Cheapest Part of Peptide Therapy

Black and white portrait-style consultation setting representing monitored peptide therapy

Peptides are the easiest thing in medicine to buy and one of the harder things to do correctly.

A reporter asked me this month what long-term peptide care looks like. I said: “We put them on a protocol. They visit monthly, get bloodwork done every 3 to 6 months and we titrate their medication as we go, over a period of years. As the patient stabilizes on his therapy, our relationship continues long term.”

Nothing in that sentence is available from a website.

Start with the workup, not the peptide.

“The first visit for peptide therapy consists of establishing the patient’s indication and treatment goals, obtaining a comprehensive medical and medication history, and screening for medication allergies and potential contraindications.

“Patients are referred for comprehensive baseline laboratory testing prior to initiating therapy. Baseline laboratory evaluations include assessment of liver and kidney function through a CMP. Additional testing, including a hormonal panel, may be obtained when clinically indicated.

“Establishing these baseline values allows the provider to appropriately evaluate the patient’s overall health, identify potential concerns before treatment, and provide a reference point for ongoing monitoring throughout peptide therapy.”

The protocol is built around you, not around the peptide.

“Each peptide may target specific cellular pathways and mechanisms that can help optimize the body’s natural response related to restoration, recovery, performance, and prevention. Peptide therapy should be individualized based on each patient’s specific needs, goals, and clinical presentation.

“Protocols are developed according to the desired therapeutic outcome and may involve a single peptide or a combination of peptides. Each peptide protocol should be tailored to the individual, and patients may respond differently to the same peptide.”

Some courses run for years. Some stop at eight weeks.

“Some therapies, such as NAD+ and weight loss therapies, including the GLP-1 medications, may be used as a longer-term protocol with ongoing monitoring and follow-up appointments. In comparison, our shorter recovery-focused protocols, such as KLOW and GLOW, are typically structured as four- to eight-week treatment courses.

“These protocols are followed by an appropriate break and may be cycled on and off every two to four months, depending on the patient’s response, treatment goals, and clinical evaluation.

“Once a patient has achieved their desired treatment goal, the provider evaluates whether therapy should be discontinued or whether the patient may benefit from continued treatment at a lower maintenance dose.”

Knowing when to stop is part of the treatment. An online seller has no reason to ever tell you that.

On the vials people order themselves.

“Products may be counterfeit, contaminated, improperly stored, or contain an inaccurate concentration or dose. These issues can result in inadequate treatment or potentially serious complications. For injectable products, contamination or poor sterile conditions can lead to injection site reactions and serious infections.

“If the concentration listed on a product is incorrect, or the patient is unfamiliar with proper dosing and administration, there is an increased risk of receiving too much or too little medication.”

If you are already injecting something you bought online, bring the bottle to your appointment. No lecture. I just need to see it.

The full protocol, including the first visit and the follow-up schedule, is on the Southwest Plastic Surgery site.

Call (915) 590-7900, text 1-866-814-0038, or book online at agulloplasticsurgery.com. #StayBeautiful


Title alternatives for Frank

  1. The Vial Is the Cheapest Part of Peptide Therapy
  2. Peptides, Longevity, and Knowing When to Stop
  3. What a Real Peptide Protocol Looks Like
  4. Easy to Buy, Hard to Do Right: Peptide Therapy Under Supervision

Sepsis Lives in the Trends: The Boring Signs Are the Ones That Kill

Black and white photograph of a bedside monitor and a clipboard chart in a quiet hospital room. Commentary on postoperative infection by Dr. Frank Agullo, MD, FACS.

What are the earliest signs of infection after surgery? This question was posed to me for the Malpractice Monitor series at MDLinx. My response became the sentence that anchors their article. The boring, early warning signs, the ones easily rationalized and dismissed by medical providers, are the most critical ones to catch.

Here I expand slightly on that quote. The sentence is easily understood and difficult to practice, and its simplicity belies its gravity.

I do not know the facts of the malpractice case or the individuals involved. What I do know is a pattern, one that plays out in hospitals around the country, even at leading institutions.

Every Sign You Can Name Is a Late One

Ask a room full of seasoned clinicians to name the recognizable signs of sepsis and the list is exhaustive. Low blood pressure. Narrowing pulse pressure. Cold, clammy skin. Elevated lactate. An abnormal white cell count. High creatinine.

These are all legitimate. They are also all indicative of a patient who is already ill.

By that point, the window for the easiest intervention has slammed shut. A simple recheck, a phone call, one perfectly timed consultation will not turn the clock back. You are playing catch-up against a destabilizing physiology that moves faster than a hurried clinician.

The early warning signs are subtler. A pulse that sat at 78 yesterday reads 96 in the morning and 108 by evening. A temperature that rises slightly above the patient’s average but is not officially a fever. Urine output that declines inexplicably. Breathing that picks up a little. A patient who is slightly disoriented, a little sluggish, just not himself. After abdominal surgery, pain that increases without resolving, plus new bloating, nausea, or no passage of gas.

Individually, none of these would raise much of an alarm. Taken together and moving consistently in the same direction, they are the whole warning.

That is what I gave MDLinx, and it is what I would emblazon on the ward board of every surgical unit in the country.

The most egregious failure is dismissing a vital sign as a single isolated value rather than reading it as one point on a moving line. Heart rate of 104? Just a number. Heart rate of 82 turning to 91, then 98, then 104 across four sets of vitals? That is a story, and it tells a clear direction.

Our focus narrows to the current number because the current number is the only thing the chart makes easy. The chart is great at providing a value and terrible at providing trajectory. The nurse sees the elevated heart rate. A resident looks. A covering physician looks. One at a time, each person reasonably concludes that 104 is acceptable.

Each of them, individually, is not technically wrong. All of them together are demonstrably wrong.

Fragmented Care Kills the Curve

The problem is not intent or a lack of caring. It is a broken process.

Care is fragmented. At the next shift rotation, the nurse who saw the patient looking sickly at midnight is replaced by the nurse present for rounds at eight in the morning. The surgeon who operated is not always the one rounding afterward. The handoff, which is the critical moment to transfer a patient’s trajectory, often degenerates into a list of tasks.

Handoffs are where the trend dies. “Vitals stable overnight” can be factually accurate and clinically ruinous. Stable from what level? Stable compared with when?

There is no complicated or flashy fix for this. Call the direction out loud. Say instead: “Her heart rate has climbed thirty points since yesterday evening and her urine output is down.” That handoff communicates the trend. The extra five seconds are the price of knowing a patient instead of a chart.

Why I Take This Personally

I completed my general surgery residency at Texas Tech University Health Sciences Center and my plastic surgery fellowship at the Mayo Clinic, and I am board certified in both general surgery and plastic surgery. I trained and worked on wards where perforation, peritonitis, and postoperative sepsis are not abstractions.

The drama of sepsis arrives abruptly in some patients and subtly in others.

It is the subtle ones I still think about.

People assume aesthetic surgeons exist in a pleasant vacuum, far removed from all this. Not true. Infection after an elective operation is rare, and rarity, if anything, makes people less vigilant rather than more. When you expect a clean result every time, your mind subconsciously learns to rationalize the one odd finding. She is tachycardic because she is nervous. He feels warm because the room is too hot. Her pain is up because she missed a dose.

Each of those explanations is usually right. That is exactly what makes them dangerous.

What I Do In My Own Practice

I follow my patients closely and early, and I do not hand them to autopilot. A form gives me a value. A patient standing in front of me gives me a trajectory, and the trajectory is what I need.

My patients can call the office directly and they can text. Send me ten messages that turn out to be nothing so that I do not miss the one that was something. That is not customer service. It is clinical care. The patient is the only person present for every single data point, which makes their trend line the most complete one in the building.

So do not ask “is the pain bad.” Ask “is the pain worse than yesterday.” Do not ask “do you have a fever.” Ask “is your temperature climbing.” I care very little about the number on any given day. I care where it is going.

What a Patient or Family Member Should Escalate On

If someone you love is recovering from surgery, at home or in a hospital bed, be loud about these:

  • Pain that is steadily worsening, or spreading instead of staying focal
  • A heart rate that keeps climbing, even when any single reading looks acceptable
  • A fever, or a temperature whose trend line is heading the wrong way
  • Confusion, abnormal drowsiness, or simply not acting like themselves
  • Passing far less urine than they should
  • Breathing faster or more labored than expected
  • After abdominal surgery, bloating, nausea, vomiting, or an inability to pass gas

You are not trying to be right. Your burden is to be loud.

Use the word trend. Ask what the numbers were last night. Put the direction in front of the team, not just the value. A spouse who says “she has gotten worse every day for three days” has handed over the one piece of information nobody in the institution managed to preserve.

That is not impolite. In the right moment, it is the only actionable thing anyone says all day.

The Point

No one misses sepsis because nobody knows what sepsis looks like. It gets missed because each of the early signs looks uneventful on first pass, each one can be explained away, and the points land on the shoulders of four different people who will only ever know their own piece.

Read the curve. #StayBeautiful.

For the patient-facing version of this post, see the companion on agulloplasticsurgery.com. For the way we follow up with postoperative patients in the practice, see the version on swplasticsurgery.com.

Ready to Talk?

Planning surgery and want the follow-up routine explained to you in detail? Ask. Any surgeon worth choosing will give you an exact answer.

Call (915) 590-7900, text 1-866-814-0038, or book online at agulloplasticsurgery.com.

@RealDrWorldWide on Instagram, TikTok, and Snapchat, @Agullo on X, or @AgulloPlasticSurgery on Facebook.